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UX Design Process- An Actionable Step-by-Step Guide

“Design is not just what it looks like and feels like. Design is how it works.” – Steve Jobs


By following the UX process, designers can continuously enhance their designs and offer visitors the optimal experiences. Although the ultimate objective is a polished product, there is a persistent focus on user experience, receiving feedback, and testing the UX design of a website. An established e-commerce UX design process helps companies save time, energy, and money. Are you interested in learning about the process of UX design? Here, we will thoroughly study the UX Design process.


In this Article


What Does UX Design Entail?


User experience (UX) encompasses all interactions between a user and a company, such as its website, services, and products.


As a UX designer, your main goal is to enhance the user experience to its fullest potential. It begins by comprehending the user’s experience through thorough qualitative and quantitative research. Next, UX designers create a website and refine it to guarantee users have straightforward, effective, enjoyable interactions.


The process of UX design can be broken down into five important stages: user research, analysis, validation, and implementation. Although the UX design process steps usually occur sequentially, it is an iterative process. You will periodically review the steps throughout product development to enhance and improve your designs.


Which components are involved in the UX design process?


The process of UX design consists of five main stages: researching, data analysis, designing, validating, and implementing. Although the UX design process usually follows that sequence, it’s crucial to understand that UX involves multiple iterations. During each main phase, you will follow numerous steps to enhance the user’s experience with a product, app, service, or website.


As a UX designer, you will frequently encounter the statement, “Design is always a work in progress!” This happens because, during the process of UX design, you will discover fresh perspectives that might cause you to reassess your previous design choices. Anticipate the need to redo certain stages in the UX design journey while consistently enhancing and refining your designs.


In the following sections, we will focus solely on the UX design process in developing digital products such as mobile apps, etc. It can be stated that the UX design process might vary slightly depending on the firm or project. However, it usually includes the following stages:


UX Design Process- 5 Comprehensive Stages


Stage 1: Start with User Research 


While conducting user research, your role is to gather as much information as possible about your users, such as their needs, desires, objectives, motivations, and actions. This stage involves conducting user research and market research, enabling UX designers to grasp industry norms and discover chances to develop products that address authentic user issues.


This data provided by users can reveal how visitors will browse through your pages, enabling you to create an e-commerce website or app that is desirable for people to use. At this point, you can use some of the available UX research techniques.


  • Testing the usability
  • Interviews and surveys with users
  • Organising cards
  • Testing performance standards


Stage 2: Analyse the Data


During this phase, you will take the data collected in the research phase and condense it into key components to enhance your design process. You will organise your information into two primary components: user personas and user journey maps.


Personas of Users


User personas are imaginary yet lifelike portrayals of your average users. Every user persona generally consists of attributes such as demographics, personality, pain points, motivations, and challenges.


Authentic personas are not just popular flat figures you display in a random location in your workplace. In order to be successful, it is important that they accurately portray actual individuals, present a precise depiction of expectations, and offer an understanding of user interactions with a website.


Developing personas simplifies understanding your users’ perspectives. Furthermore, your UX team can utilise these representations as a guide for all of your design and development endeavours.


Maps depicting the journey of a user


Creating a visual representation of user interaction with a website as they work towards their goal is known as journey mapping. A precise and thorough customer journey map allows you to narrate your customer’s experience, enabling you to align your website or app with users’ actions and thoughts.


Stage 3: Design


After finishing research and analysis and feeling confident in understanding the website’s needs and expectations, the design phase is next. In this stage, UX and UI designers collaborate in order to develop the website or app.




The initial stage of the design process involves sketching, which is the act of picturing the concepts. Designers usually create quick and simple digital drawings, known as sketches. The objective of sketching is to identify design solutions that best suit the website or application before progressing to the subsequent stage of the procedure. Drafts assist designers in brainstorming and presenting initial concepts for evaluation and collectively deciding on the designs to progress with.




A wireframe is a basic depiction of a page’s design that outlines the structure and key components (going beyond a mere simple drawing). UX designers utilise wireframes to link a website’s visual design with its information architecture. Creating wireframes assists designers in exploring different methods of displaying content and information and determining the best way to organise content to ensure users can access it rapidly, effortlessly, and effectively.


A wireframe is like a website’s skeleton. It is easy and inexpensive to create in grayscale, with temporary content placeholders for elements such as buttons and images. This is a further stage where UX designers can gather input on the design.


The wireframe demonstrates how space on the page is divided, gives guidance on arranging content and images, and outlines how the UI design caters to user behaviour. Once you have completed building your wireframe, you will have a visual depiction of the website’s appearance. This allows you to determine if it aligns with the information you gathered from user research.


Creating the Prototype


During the prototyping phase, designers develop a model of the website that demonstrates its appearance and user experience once it is built. A prototype is a preliminary design of a website that enables designers to evaluate website usability and functionality in live situations. Creating prototypes demonstrates the functionality of the complete design, allowing for the identification and correction of errors, omissions, or inconsistencies in order to improve the user experience.


Prototyping can help your UX team save time, money, and effort by enabling UX designers to rapidly and effortlessly produce prototypes with minimal expenses. After creating the prototype, UX designers can collect additional user feedback to further enhance and refine the initial concept. Presenting ideas and concepts to users, management, clients, and stakeholders through sharing a prototype is also an effective method. 


Design Specifications


After completing the prototype, the UX and UI team provides the developer with design specifications for coding when it is time for production. UX designers rely on design specifications to convey the necessary visual design elements developers require in order to transform a prototype into a functional website.

Design specifications convey UI design specifics such as design styles, colour schemes, and fonts to developers, as well as details on information architecture, user journeys, and design styles. The multiple layers of information within the design specifications for a product help ensure that the whole team is on the same page and can maintain visual consistency on the site during the development process. The responsibility of the UX team is to maintain updated specifications to prevent developers from facing major issues during the implementation of the planned design.


Creating the UX Design Systems


Design systems consist of reusable functional elements such as patterns, components, and standards that product teams utilise to ensure uniform experiences throughout a company’s products or services.


Once a website or app is developed, the UX team establishes a framework to ensure alignment between designers and developers throughout each stage of the UX design journey. All company employees will rely on the design system as the sole authority that directs product development.


Stage 4: The Validation Stage (User Testing)


In this stage, designers assess if their website or app is effective for their users.
It begins by having internal team members test the products before moving on to testing with actual users. This testing might involve split testing, focus groups, analysing data, or conducting live usability testing.


During the validation stage, important flaws in the website or app are revealed, and the feedback received by designers in this phase assists in constantly improving the UX and UI.


Stage 5: Release and Implementation of the UX Design Process


Once all the research, testing, and improvements are done, it’s finally time for the exciting moment: Launching your website, app, or page! Following the launch, developers will keep working on refining minor issues. Also, UX designers will gather information on user interaction with the website in real-life situations. This information will be utilised to enhance the site in upcoming iterations or a UX audit.


UX Design Process – In A Nutshell


UX design involves enhancing user interactions with a company’s website, services, and products. The process includes user research, analysis, validation, and implementation in an iterative manner. The main stages of UX design are researching users, designing, testing, and implementing. Throughout the process, designers continually refine and improve designs based on user feedback. User research is crucial for understanding user needs and motivations to create effective digital products. Data analysis leads to the creation of user personas and journey maps to guide the design process.


User personas are detailed representations of average users, including demographics, personality, motivations, and challenges. Developing authentic personas helps understand user perspectives and guide design decisions. Journey mapping visually represents user interactions with a website to align it with user experiences. Design involves sketching, wireframing, and creating prototypes to ensure usability and functionality. These steps assist designers in exploring design solutions and organising content for effective user access and engagement.


UX designers can save time, money, and effort by rapidly creating prototypes. After receiving feedback, they provide design specifications for developers. Design systems ensure consistency across products. In the validation stage, user testing reveals flaws for improvement. Finally, after launch, developers refine the site based on user interactions. This process ensures a successful and user-friendly website or app.


Where to Learn UX Design?


Do you wish to learn UX Design? Pursue a professional diploma in UX Design. Hero Vired is an esteemed online learning platform that offers a high-end learning experience with an industry-relevant diploma in UX design. Upon the completion of the programme, students will be able to think like a UX Designer, will have job-ready skills along with a job-oriented portfolio and the most required ‘Confidence of a UX Designer’ to work in the domain. So, why wait? Enrol now in Hero Vired’s professional diploma in UX Design and get a university credit-rated and globally recognised diploma for a successful career. 





Different companies’ products require different stages to follow, yet overall, the UX design process follows five stages.
The First step in a UX Design process is researching.
Indeed! A career in UI/UX design is one of the most preferred careers today.

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