Computer systems that perform numerous complex tasks historically reserved for human activity, such as reasoning, decision making or problem solving, are called artificial intelligence.
AI has today evolved into a range of technologies that fuel the services and the goods we take for granted every single day from apps recommending TV shows to chatbots offering real-time customer support. So are all of these artificial intelligence, as most of us picture it? But if not, why have we used the term so often?
In this article, we will discuss artificial intelligence in brief and what it is as well as different types of artificial intelligence. Finally, you’ll also learn some of the benefits and dangers of it, and you’ll explore flexible courses that you can join which can help you learn even more about it.
AI and its Importance
The potential of AI to change how we live, work and play is important. In business, it has been effectively used to automate tasks that would have been done – by humans – such as customer service, lead generation, fraud detection and quality control.
AI is able to do more things in a more considered manner than humans. In particular it is an ideal method for repetitive, descriptive tasks that need to look over large amounts of legal documents to be sure that the proper fields are populated, since AI is extremely good at handling huge data sets and provide enterprises with insights into how they run that they wouldn’t have otherwise. Also, on the growing generative AI tool chain, the rapidly expanding array of generative AI tools is important in a variety of fields, from education to marketing to product design.
Advances in AI techniques have aided in a powerful explosion in efficiency while simultaneously opening up new frontier business opportunities for a select few advanced enterprises. Take for example Uber, before the current wave of AI, it would have been out of this world to imagine riding in a computer connected ride to a taxi on demand, which Uber has done and made into a Fortune 500 company.
Today, AI is in the middle of practically all large and successful companies such as Alphabet, Apple, Microsoft and Meta that use AI to optimize their work and remain ahead of their competitors. For example, at Alphabet subsidiary Google, AI is core to its self-named search engine, and Alphabet first made its mark as an Alphabet division. Among these, it was also the transformer architecture invented by the Google Brain research lab that underpinned recent NLP breakthroughs such as OpenAI’s ChatGPT.
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Types of AI
AI can be broken into four types: narrow task specific intelligent systems widely available today; hybrid intelligent systems that have some human intervention involved in AI processing; sentient intelligent systems that don’t exist yet. The categories are as follows:
- Reactive machines: And these AI systems have no memory, they are totally task specific. For example, in the 1990s Deep Blue, from IBM, beat Russian chess grandmaster Garry Kasparov at chess. Deep Blue was able to identify pieces on a chessboard and predict what would be on the next step, but it had no memory, so the past experience wouldn’t help it on the next step.
- Limited memory: These AI systems have memory, they can remember previous experience and use it to make future decisions. In a sense, some of the decision making functions in self-driving cars are built this way.
- Theory of mind: The term psychology ’theory of mind’ When used with the word: AI, the device could be described as the one that can understand emotions. Other types of AI can infer human intention and predict human behavior, a skill needed for AI systems to seamlessly become integrated into the historically human teams.
- Self-awareness: In this category, AI systems have consciousness. Self aware machines know where they stand right now. Such AI does not yet exist.
Working on Artificial Intelligence
On a general note, AI systems consume lots of labeled training data, look for correlations and patterns and then use the patterns to make predictions of future states.
You know, an AI chatbot that is given examples of text to type, for instance, could learn to generate lifelike exchanges with people, and similarly an image recognition tool could learn to identify and describe objects in images by looking at millions of examples of imagery. During the last few years, generative AI techniques have advanced rapidly, able to create realistic text and images, music and other forms of media.
Programming AI systems focuses on cognitive skills such as the following:
- Learning: AI coding of this sort requires obtaining data and developing rules, the ones called algorithms, to mine it and turn it into useful information. Such algorithms are given to computing devices that describe how to perform specific tasks step by step.
- Reasoning: In this aspect, you get to select the perfect algorithm and get to the desired result.
- Self-correction: A part of this is algorithms that are always learning and constantly tweaking themselves in order to give the best results it can.
- Creativity: This aspect of the article uses neural networks, rule based systems, statistical methods etc, to generate the new images, text, music, ideas etc.
Artificial general intelligence (AGI)
Artificial general intelligence (AGI) is a theoretical development of computer systems that will have or exceed human intelligence. So, put simply, AGI is “real” AI like in countless science fiction novels, shows, and movies.
So as for what AI means exactly and what would be an actual sign of artificial general intelligence, we don’t even agree on that among researchers. This is, however, the most common method of determining if a machine is intelligent, or not, and is known as the Turing Test (or Imitation Game) that was first laid out by the renowned mathematician and computer scientist– cryptanalyst Alan Turing in a 1950 paper on computer intelligence. At the time when he was describing it, Turing persuaded another human interrogator to text backwards and forwards with another human and a machine, and to guess who wrote which, in a three-player game.
If we cannot identify the human, Turing holds that the machine is intelligent. Making matters even more complicated, researchers and philosophers alike argue with themselves over whether we’re close to AGI or far, far away, or even just totally impossible. For instance, Microsoft Research and OpenAI recently published a paper arguing that Chat GPT-4 is an early form of AGI, while many other researchers see this as a publicity stunt — they just made it because they think people will be interested.
Certainly, no matter how far away we are from achieving AGI, when anyone says artificial general intelligence they are speaking of sentient computer programs and machines that are all too common a motif in popular science fiction.
Advantages of Artificial Intelligence
Following are the advantages of using AI in various fields:
- Excellent detail-oriented jobs: We can safely say that AI works well with tasks that require identifying minor patterns and relationships in data that humans can sometimes ignore. For instance, in oncology, AI systems were able to very accurately mark areas of concern for further examination by healthcare professionals in the presence of early stage cancers (such as breast cancer).
- Efficiency in data-heavy tasks: Data processing is a time consuming process but with AI systems and automation tools this process is reduced drastically. That’s particularly handy in finance, insurance, healthcare, a type of industry where we need a lot of routine data entry and analysis and we are doing a lot of data-driven decision making. Predictive AI models can for example be used in the field of banking and finance to process a huge amount of data for forecasting market trends and risk analysis in investments.
- Time savings and productivity gains: In both safety and efficiency, AI and robotics can not only realize automation but also make it more efficient. For instance, more and more AI-powered robots are used in manufacturing to perform dangerous or repeatable tasks in the service of warehouse automation, therefore diminishing the dangers for the workers and augmenting the complete efficiency.
- Consistency in results: Today’s analytics tools rely on AI and machine learning to turn mountains of data into neat rows, which can be uniformly processed, while continuing to learn from new information. For instance, AI has achieved continual and repeatable outcomes in legal document review and language translation.
- Customization and personalization: Personalizing what a user can see on a digital platform with AI systems increases user experience. For instance, on e-commerce platforms, AI models studying the behavior of the users and suggest the product according to the user’s preferences, raise the customer satisfaction and a customer engagement.
- 24/7 availability: No, we can sleep and take a break, but AI programs aren’t necessarily allowed to do the same. For instance, AI virtual assistants deliver consistent and on-call 24/7 customer service, no matter how many customer interactions there may be, cutting response time and costs.
- Scalability: That’s what makes AI systems an attractive option for processing large amounts of work and data. Which means that AI is well suited for scenarios with explosive volumes of data and work needed, like internet search and business analytics.
- Accelerated research and development: AI can bring an extra speed to the R&D in places from pharmaceuticals to materials science. Whether it’s finding new drugs, materials or compounds – AI models have the potential to help research accelerate by rapidly simulating, and rapidly analyzing many possible scenarios.
- Sustainability and conservation: Today AI and machine learning are common tools for monitoring environmental changes, predicting future weather events and managing conservation. For example, machine learning models can convert satellite imagery and sensor data for tracking wildfire risk, levels of pollution and even endangered species populations.
- Process optimization: From different industries, it revolutionizes complex processes through streamline and automation. AI models are capable of unveiling inefficiencies, predicting bottlenecks in manufacturing workflows like in the manufacturing sector and predicting electricity demand and allocating supply in real time for example in sectors like energy.
Drawbacks of Artificial Intelligence
The following are some drawbacks shown by AI:
- High costs: It can be very expensive to develop AI. To build an AI model, you need to store and train your model, and that requires a serious upfront investment in infrastructure, computational resources and software. However, after training these first few times, those earlier training now incur additional costs for retraining and inference. But costs can quickly add up, especially for leading edge, sophisticated systems like generative AI apps, openAI CEO Sam Altman has said that training its GPT4 model cost over $100 million.
- Technical complexity: In particular, it’s pretty hardcore to develop, own and operate AI systems, particularly in genuinely real world production environments. In many cases, this knowledge is off from that required to construct non AI software. This includes, for instance, the development and deployment of a machine learning application that has to follow a complex multistage highly technical process from data preparation down to algorithm selection, parameter tuning and model testing.
- Difficulty with generalization: However, AI models tend to be very good at the specific tasks that they are trained for, and quite poor at doing anything else. This lack of flexibility can, however, limit the use of AI: perhaps, you may need a completely new model for a new task. For example, an English language text-based NLP model could perform poorly on text of other languages without extensive additional training. This is currently an open research problem while work is being done to improve models’ generalization ability (i.e., domain adaptation or transfer learning).
- Job displacement: The use of AI can result in job losses if the organization replaces human employees with machines — a trend that is thriving as AI model capabilities are enhanced and companies start automating workflows with the help of AI. To offer one example, some copywriters have claimed that LLMs like ChatGPT have replaced them. However, a consequence of widespread AI adoption may also add new job categories which are unlikely to correspond to the jobs being lost, which could lead to increased economic inequality and reskilling.
- Security vulnerabilities: A multitude of cyber threats, including adversarial ML, data poisoning can affect AI systems. For example, if you’ve trained an AI model with sensitive data, hackers could extract that data or fool an AI system into not being accurate — or being harmful. In particular, this is of great concern in security sensitive environments such as Financial services and government.
- Environmental impact: AI models are data centers and network infrastructures: things you slurp, sweep, and clean with your data cloth. As a result, training and running AI models has a huge impact on the climate. For large generative models, AI’s carbon footprint is a big deal, because they use huge amounts of computing resources to train and continue in use.
- Legal issues: When it comes to questions about privacy and legal liability, AI can be a confusing subject, compounded by an ever changing AI regulation context across different regions. For example, using AI to analyze and to make decisions based on personal data has serious implications for privacy and it’s unclear how courts will treat the authorship of material created by LLMs trained on copyrighted works.
AI Ethics
Without this, an introduction to artificial intelligence cannot fail to mention, at least in passing, AI ethics. As with any powerful technology, it’s moving at a blistering pace, and organizations have to build out the trust with the public and be accountable to their customers and their employees.
Trust
All companies using AI are in the sights of everybody. Ethics theater is another place where companies explicitly discuss how they use AI responsibly in PR, even as they engage in undisclosed/gray area activity. Yet another is unconscious bias. With the rise of responsible AI, organizations, employees, and customers now have an emerging capability to build trust.
Data Security
The repercussions to the reputation and systemic side of data privacy and the unauthorized use of AI can be negative. From the beginning, companies must work to build confidentiality, transparency, and security into their AI programs and, at all times throughout data collection, usage, management, and storage, companies need to do so in a safe and responsible manner.
Explainability and Transparency
Companies must have a governance framework in place to assist them in determining which of these investments are ethical, legal or regulatory (i.e., do they create ethical, legal and regulatory risks) as they build an ethics committee or update their code of ethics. As AI becomes more responsible for discovering what the next right choice is, businesses need to know how AI systems come to that decision, in other words seeing the AI system’s decision out of the box. With a clear governance framework and ethics committee, practices and protocols can be developed that translate everyone’s code of ethics into AI solution development.
Control
Machines can’t think for themselves, but they can make mistakes. In case of a problem, organizations should have at least risk frameworks and contingency plans. Set the line of management, whether there’s an escalation path or not, to help you address malfunctions when they occur by being clear about who is to make the decision.
Conclusion
Finally, AI is affecting business sectors through automation of tasks, increasing productivity and, at the same time, creating new opportunities on the one hand and ruining jobs on the other. The significant reason for its growing potential is its ability to handle large data sets, generate insights, and support decision making processes. AI brings many advantages like time saving, personalization and scalability but also entails high costs, job displacement and it’s not ethical either. However, as the technology we refer to as AI continues to evolve, it will become increasingly important to address its shortcomings and do so in a responsible way such that its integration into society moves forward.
FAQs
AI solutions can be used at all stages of the production process, from research and development through production, distribution, repair, and recycling. Sustaining our participation in existing global value chains may require a wide base of AI services that strengthen participation.
Your everyday examples and apps of artificial intelligence:
- Digital Assistants.
- Search engines.
- Social media.
- Online shopping.
- Robots.
- Communication and signalization.
- Text editing and autocorrect.
- Fraud prevention.
Artificial Intelligence (AI) is progressing rapidly and would be expected to have a large effect on society in the near future. But we expect technological advances, more investment, and changes in how citizens regard the technology to all affect the future of AI.
Updated on October 10, 2024